Our Services
Managed IT services for London businesses
Emergency fixes when things break. Proactive support so they don't. Automation to do more with less. One outsourced IT team for London businesses of 5–50 — including those in coworking and flex spaces.
Start here
Where most businesses start
Two core services, built around how our clients actually work. Generic IT support doesn't cut it — each of these has different problems, and we know what they are.
Coworking & Flex Spaces
“Members expect fast WiFi and working tech. When it breaks, they blame the space.”
A dedicated tech concierge who understands shared environments — so the tech just works and your team can focus.
SMEs & Startups
“You don't have an IT department. When something breaks, the 'tech person' drops everything.”
We become your IT department — proactive monitoring, unlimited support, and on-site visits, for a fixed monthly cost.
The approach
Three modes. Use one, two, or all three.
Resolve, Prevent, and Evolve aren't a ladder you climb — they're independent ways of working. A solo founder might only ever need Resolve. A growing team leans on Prevent. Pick what fits, and change it as you go.
Resolve
Something broke. We fix it.Emergency repairs, troubleshooting, and hands-on fixes. On-site or remote. When your tech fails, we get you back to work — fast. Hardware repairs handled through Fixfactor, our sister company with 220,000+ fixes behind it.
Hardware & device repairs · Emergency troubleshooting · On-site or remote support · 2-hour response (business hours)
Prevent
Stop problems before they start.Proactive monitoring, security audits, patching, backups, and compliance. We run your Microsoft 365 or Google Workspace and keep your systems healthy so you don't need emergency fixes. Cyber Essentials preparation, network security, and ongoing infrastructure management.
Proactive monitoring & patching · Microsoft 365 & Google Workspace management · Security audits & compliance · Backup & disaster recovery · Network management
Evolve
Use technology to move faster.Your team wastes hours on repetitive tasks — manual reporting, data entry, email triage, meeting admin. We audit your workflows, find the bottlenecks, and automate them using the best available tools. That includes AI where it genuinely helps — not as a buzzword, but as a practical time-saver.
Workflow audit & optimisation · Process automation · AI tools setup & training · Technology strategy
Project & specialist services
IT Relocation
Office moves handled end to end. Pre-move audit to day-one support, with a zero-downtime target.
Services for Schools
IT support and device fleet management for independent schools — bulk servicing, MDM, and staff training.
AI & Automation
Practical AI where it genuinely saves time. We test everything on ourselves first — then implement what works.
Pricing
Simple, published pricing
From one-off help to an always-on team — three levels of commitment, all published upfront. No hidden fees, no lock-in.
When you need us
Pay-as-you-go
One-off fixes and ad-hoc help. No commitment.
- Emergency & one-off support
- On-site or remote
- No monthly fee
- Ideal for solos & small teams
For a defined job
Per project
Defined scope, agreed upfront.
- Office IT relocations
- Migrations & setups
- Cyber Essentials readiness
- One clear price, no surprises
Always on
Most popularMonthly subscription
Your outsourced IT department.
- Proactive monitoring & security
- Unlimited helpdesk tickets
- On-site visits when needed
- Dedicated account manager
All prices exclude VAT. We'll scope the exact figure on a free consultation.
How it works
How we start working together
No long procurement processes. No six-week onboarding. Four steps, and you have IT support.
Free Consultation
30-minute conversation about what you need. No sales pitch — just understanding your situation.
Audit & Recommendation
We assess your current setup and recommend the right level of support. Honest advice, even if the answer is 'you don't need us yet.'
Proposal & Agreement
Clear scope, clear pricing, no hidden fees. Monthly, per-job, or per-hour — whichever fits your business.
Onboarding & Support
We get set up, document everything, and start working. You'll have a direct line to your account manager from day one.
Why Evolfe
Based at Spaces Victoria, working across London — with a 2-hour response target and hands-on support for Mac, Windows & Linux.
Backed by the hardware depth of Fixfactor— 12 years and 220,000+ repairs across the city. Most IT providers can't say that.
Reviews
Don't take our word for it
Our engineers have supported London customers for 12 years through Fixfactor, our repair arm. The name on the door changes — the standards don't.
FAQ
Choosing the right setup
Proactive monitoring and patching, security and backups, unlimited helpdesk under fair use, on-site visits when needed, and a dedicated account manager — from £39 per user per month, excluding VAT.
Resolve is reactive help when something breaks. Prevent is ongoing management — monitoring, patching, backups, Microsoft 365 and Google Workspace — that stops problems before they start. Evolve is automation and AI applied to your workflows. They're independent — use one, two, or all three.
Yes. Many clients start pay-as-you-go at £85 per hour, then move to a monthly plan once they see how we work. Contracts are monthly rolling — no lock-in.
You deal directly with the people who run Evolfe — no call centre. For on-site coverage across London we use our established engineer network, coordinated by us and accountable to us.
Not sure what you need?
Book a free 30-minute consultation. We'll listen, ask the right questions, and recommend the right level of support. No obligation, no sales pitch.